Many of our adjustable beds and systems are custom-built to your space, style and health requirements. Because each product may vary significantly (size, fabrics, accessories), we provide tailored quotations after a home demonstration to ensure you get accurate pricing and complete value.
At PhysioMatic we bring the experience to your home. We understand that visiting numerous stores can be inconvenient — that’s why our advisors come to you with demonstration beds so you can evaluate comfort and features in your own environment.
One of our trained Product Specialists will visit you by appointment with a demonstration model. You’ll try different positions, explore optional extras (such as massage, USB ports or storage), and discuss fabrics, colours and styles. Afterwards we’ll leave you with a quotation — the choice is entirely yours.
Yes — we actively encourage you to have a friend or family member present so you feel comfortable and supported during the demonstration and decision-making process.
Yes — delivery, installation and removal of your old bed (where required) are part of our full service. We ensure your new adjustable bed is set up correctly and you’re happy before we leave.
Because our beds are handmade and often customised, delivery times vary. We’ll confirm the expected date at the time of your quotation and keep you updated every step of the way.
Not every mattress is suitable for adjustable frames. Our specialists will recommend mattresses designed specifically to flex with the bed mechanism — ensuring optimal comfort and durability.
Didn’t find the answer you’re looking for? Feel free to email us at info@physiomatic.co.uk we’ll be happy to assist.
Welcome to PhysioMatic. By creating an account and logging into our website, you agree to the following Terms and Conditions. Please read them carefully before using your account.
1. Account Creation
You must provide accurate, complete, and current information when creating your account.
You are responsible for maintaining the confidentiality of your login details (email, password, and any verification codes).
You agree not to create an account with false information or on behalf of another person without permission.
2. Responsibility for Account Activity
You are fully responsible for all activities that occur under your account.
If you suspect any unauthorized use of your account, you must notify us immediately at sales@physiomatic.co.uk
.
PhysioMatic is not liable for any loss or damage caused by unauthorized access resulting from your failure to protect your login information.
3. Use of the Website
By logging in to PhysioMatic, you agree:
Not to engage in any unlawful, harmful, fraudulent, or abusive activity on the website.
Not to attempt to access restricted areas, other user accounts, or our systems without authorization.
To comply with all applicable laws and regulations while using our platform.
4. Accuracy of Information
You agree to:
Keep your account and personal information accurate and up-to-date.
Provide truthful details for orders, billing, and contact information.
Accept responsibility for any issues that arise from incorrect or misleading information.
5. Account Suspension or Termination
PhysioMatic reserves the right to suspend or permanently terminate your account if:
You violate these Terms & Conditions.
You engage in suspicious, fraudulent, or harmful activities.
You misuse the website, promotions, or attempt to manipulate our systems.
6. Privacy & Data Protection
Your personal information is collected and processed in accordance with our Privacy Policy.
By logging in, you consent to the use of your data as outlined in the Privacy Policy.
PhysioMatic takes reasonable steps to protect your data but cannot guarantee absolute security.
7. Intellectual Property
All content on PhysioMatic, including images, text, logos, and designs, is the property of PhysioMatic.
You may not reproduce, distribute, or use our content for any commercial purposes without written permission.
8. Orders & Transactions
Logging into your account enables you to place orders on our website.
All orders are subject to verification, availability, and acceptance by PhysioMatic.
You must provide valid payment information and authorize PhysioMatic to charge your selected payment method.
9. Limitation of Liability
PhysioMatic is not responsible for any damages caused by technical issues, service interruptions, unauthorized access, or data breaches beyond our control.
To the fullest extent permitted by law, PhysioMatic’s liability is limited regarding the use of this website and your account.
10. Changes to These Terms
PhysioMatic may update or modify these Terms & Conditions at any time.
Continued use of your account after any changes means you accept the updated terms.
11. Contact Information
For any questions or assistance, you may contact us:
Email: sales@physiomatic.co.uk
Phone: 0330 043 1766
Website: www.physiomatic.co.uk