🚚 Delivery Information — Smooth, Safe & Stress-Free

At PhysioMatic, we take pride in offering a premium delivery experience to match our luxurious, made-to-order adjustable beds. From the moment you place your order to the final installation in your home, our team ensures every step is handled with care, precision, and respect for your comfort.

🛏️ Adjustable Bed Delivery — Tailored for You

Every PhysioMatic adjustable bed is carefully handcrafted to order, ensuring the highest quality and attention to detail.

Here’s how our delivery process works:

🕒 Made to Order (4–6 Weeks)

Each bed takes approximately 3–4 weeks to manufacture. Once ready, our professional 2-man delivery team will contact you to arrange a convenient installation date — typically within 1–2 weeks after production. That means your dream bed is delivered within 4–6 weeks from the day you order.

🚚 Free Delivery & In-Home Assembly

Our delivery experts will:

• Deliver your new bed directly into your room of choice
• Assemble the bed fully
• Test all electronic and mechanical features with you present
• Ensure you are completely satisfied before leaving your home

All of this is included free of charge with every adjustable bed order.

🛏️ Old Bed Removal (Optional)

If you’d like us to take away your old bed, we can do so for just £150. Our delivery team will carefully dismantle and remove your existing bed on the same visit. You can select this option while adding your new adjustable bed to your shopping cart.

🌍 Delivery Areas

We currently deliver across the mainland United Kingdom — England, Scotland, and Wales.

Deliveries to outlying islands or Northern Ireland are available at an additional courier fee (for example, Isle of Wight deliveries cost approximately £40 extra).

Please contact us before placing your order for an accurate quote.

📦 Damaged Items Policy

We take every precaution to ensure your bed arrives in perfect condition. If your item is damaged in transit, please:

• Take clear photos of the damage
• Contact us within 2 working days of receiving your delivery

We’ll replace or repair the product promptly — no hassle, no hidden costs.

If the damage is cosmetic only, we may also offer a discount or replacement parts — the choice is always yours.

Experience comfort delivered with care — the PhysioMatic way.